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• 30 Apr
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If you read this whole post, I REALLY appreciate it! Excuse typos and spelling errors, please :) You're awesome!! ;) ❤️❤️❤️. Thank you for following my blog and for your patience with me as I explore how to share quality information in a way that will help others. ❤️❤️❤️. - Catherine Forbes Writing Curator ~ Motiveignite ♥♥♥♥
Motiveignite Publishing LLC ©2017 All Rights Reserved. This printable is for personal use only. Motiveignite Publishing LLC is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by linking to Amazon.com. Please consider VoucherPrinny Coupons offered by Motiveignite Publishing LLC through this link when purchasing any item from Amazon.Motiveignite Publishing LLC does not participate in or encourage cross posting of coupon codes or other sales aids unless stated otherwise on the Motiveignite Publishing site and in our privacy policy.
As business owners we need to listen to our customers concerns and address their needs when it comes to using our products and services. The primary reason i have written this blog post is to share with you the importance of listening to your customers and having a strong customer service plan.
A business that listens to its customers and responds accordingly will be successful because they will keep their clients happy. A satisfied customer is one that comes back time after time to purchase the same products or services they are offering. People will continue buying from us if we provide them with quality service and take care of their needs.
Why should we listen to our customers?
It is important that we keep listening to our customers because it keeps us on top of our game. They let us know how we are doing so we know what improvements need to be made. It also helps us become experts in what we are selling. A satisfied customer is one you will continue to keep as a long-term customer if you have taken care of their needs.
What should we do listening to our customers?
In order to listen to your customers, you need a plan or routine that can be implemented when they contact you with concerns or issues. Answering the phone and greeting them in a professional manner will help establish a rapport with the person on the other line. It will help them feel at ease with you.
Once your customer reaches out to you make sure that you ask how they can help, ask questions about what they are experiencing and why they are calling. Then listen to their concerns and address them so that they are satisfied with the service you are providing them.
This will give your customers the feeling of being taken care of and they will be more likely to recommend you to others in need.
Motiveignite Publishing LLC is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by linking to Amazon.com. Please consider VoucherPrinny Coupons offered by Motiveignite Publishing LLC through this link when purchasing any item from Amazon.Motiveignite Publishing LLC does not participate in or encourage cross posting of coupon codes or other sales aids unless stated otherwise on the Motiveignite Publishing site and in our privacy policy.
Business owners it is important to understand that there are people out there who are out to scam you and take your hard earned money. There are many people who will try to sell you a product that is overpriced and underperforming. It is often very difficult to identify whether what you are buying will work for you or if they are just trying to take advantage of you.
One way that business owners can stop being scammed by others is by doing your homework before you make a purchase. The internet is a great resource to use before you make your purchase. Here are some tips on how you can use the internet to research before you make your purchase:
Research When making a product or service purchase, be sure to know how it works and how it will work for you. Make sure that you do research on the product or service that you are purchasing and not just read the sales pitch.
Do not be shy to ask questions through what is being offered. You never know what information they might have that will help your business better succeed. You might find out something we all take for granted like what the company's website address is, or what resources they offer, etc...
Sample
If you are interested in purchasing a product that is automatically delivered each month, it may be a good idea to first make sure you are okay with receiving boxes at your doorstep. This can easily be determined if they offer free samples of the product before making the purchase.
This will present your business as an expert and not just someone who is running a scam to take advantage of others.
Have
One thing that you need to do before signing up for any type of service or program is to read the terms and conditions carefully. Make sure you know what is expected of you and what you can expect in return. It is often that companies offer a free trial when making a purchase, but this does not always go as planned. You might have to figure out a way that it works for your business before purchasing the service or program.
How will the product or service I am considering help my business?
Business owners should always consider how something will help their business before they make an investment. If the product or service being offered will only create extra work for you, then it might be best to rethink your decision before you take the plunge.
Do not let yourself get ahead of yourself and make a purchase that is not intended for your business goals. Just because others are doing it does not mean that it is a good idea for your business. Only purchase what will help your business succeed and do not go into debt to do so.
Motiveignite Publishing LLC is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by linking to Amazon.com.
Conclusion
Motiveignite Publishing LLC is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by linking to Amazon.com.
Motiveignite Publishing LLC does not participate in or encourage cross posting of coupon codes or other sales aids unless stated otherwise on the Motiveignite Publishing site and in our privacy policy.
Marketing and sales are both very important tools that are used to help your business succeed. You have to be willing to spend money if you want your business to grow. It is always important to know what budget you can afford for marketing and advertising before making a decision on what you should purchase.
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